FILE A COMPLAINT

As a chartered member of the National Association of REALTORS®, we are responsible for enforcing the REALTOR® Code of Ethics within our membership.  Our REALTOR® members agree to subscribe to the Code in their daily business practices.  Click Here to see a copy of the Code of Ethics.  NAR has also translated the Code into other languages found on their site here.

From time to time, disputes may arise in real estate transactions amongst REALTORS® or between a member of the public and a REALTOR®.  Many common disputes arise out of lack of communication.  Be sure to read this article.

Should you wish to file a complaint against a REALTOR® member, please be sure to check our directory to verify that the individual is a member here.  The Board offers ombuds services as a first step prior to filing.  To learn more about this service, click here.  For further information, you must contact our Chief Executive Officer Suzanne Silva, CAE, RCE.   Our Board has also adopted the Professional Standards Citation Policy of the National Association of REALTORS® which may apply in some complaints filed against our members.  You can learn more here.

For instances of interboard arbitration or ethics matters not able to be processed here, please refer to these Professional Standards Resources from the RI Association of REALTORS®.

Additional resources on the Code of Ethics provided by the National Association of REALTORS®.