CODE OF ETHICS
As a chartered member of the National Association of REALTORS®, we are responsible for enforcing the REALTOR® Code of Ethics within our membership. Our REALTOR® members agree to subscribe to the Code in their daily business practices. Click Here to see a copy of the Code of Ethics.
Requirements of Membership
As an obligation of membership, new REALTORS® must complete complete a course on the Code of Ethics of the National Association of REALTORS® within their first 180 days of membership (2.5 hours) and must submit their certificate to us for our review.
Established REALTOR® Members are required to complete a course on the Code of Ethics of the National Association of REALTORS® once every 3 years (a triennial-2.5 hours) and must submit their certificate to us for our review. We are currently in the 6th triennial (1/1/2019 – 12/31/2021.)
When logged into the member portal, members are able to see what we have on file as the last date of their REALTOR® Code of Ethics class.
The Board offers a number of options for members to complete the REALTOR® Code of Ethics class. See our Professional Development page for more information.
If a member elects to complete a course elsewhere, please contact the Board. Any training members complete outside of the REALTOR® Association must meet the learning objectives and minimum criteria established by the NATIONAL ASSOCIATION OF REALTORS®. Beginning 1/1/2021, any schools wishing to submit their criteria for our consideration as a provider partner, per NAR membership policy, should do so to the attention of Suzanne Silva, CEO.
Pathways to Professionalism
Although they may not form the basis of a formal written complaint, issues of courtesy and etiquette are important. All members are encouraged to practice and extend these professional courtesies in their day-to-day business practice.
Filing an Ethics Complaint
From time to time, disputes may arise in real estate transactions amongst REALTORS® or between a member of the public and a REALTOR®. Many common disputes arise out of lack of communication. Be sure to read this article.
Should you wish to file a complaint against a REALTOR® member, please be sure to check our directory to verify that the individual is a member here. The Board offers ombuds services as a first step prior to filing. To learn more about this service, click here. We do not accept anonymous complaints. For further assistance, contact our Chief Executive Officer Suzanne Silva, CAE, RCE.
Over the years, members have sought ways to avoid the time-consuming process of Ethics complaint filings and hearings. In response, our Association has adopted the Citation Policy endorsed by the National Association of REALTORS® (NAR) in June 2021. Click here to learn more about this.
For instances of interboard arbitration or ethics matters not able to be processed here, please refer to these Professional Standards Resources from the RI Association of REALTORS®.
Additional resources on the Code of Ethics and Professional Standards provided by the National Association of REALTORS®.